Gaming should be fun, not stressful. GGPoker believes every player deserves a safe, balanced, and controlled experience. Our responsible gaming policy helps you set limits, manage your time, and access support when you need it.
Gambling carries the risk of addiction. Seek help immediately if you have a problem.
Responsible Gaming means enjoying gaming in a way that keeps you in control — staying within your means and treating it as a form of entertainment, not a central part of your lifestyle.
At GGPoker, we believe it is our responsibility to ensure every player's enjoyment and safety. A great gaming experience starts with remembering that gaming is entertainment — winning is not the only goal.
To promote responsible gaming at GGPoker, we follow internationally recognised tools and policies. Please read this guide carefully before using our platform.
GGPoker gives you full control over your gaming experience. You can set personal limits at any time.
Set a maximum deposit limit — daily, weekly, or monthly. Once the limit is in place, it cannot be exceeded.
Your session will automatically end if your losses exceed a set amount. The most effective way to keep financial losses in check.
Decide in advance how long you will play. Once the time is up, the system will remind you to take a break.
Set a maximum wager per round or session and keep your play within that limit.
Lowering a limit takes effect immediately. Increasing a limit, however, is subject to a mandatory waiting period — a safeguard against impulsive decisions.
If you feel your gaming is getting out of control, self-exclusion is the most effective step you can take. On GGPoker, you can deactivate your account for a set period or permanently.
Do not attempt to open a new account to get around an active self-exclusion. This only makes the problem worse. Stick to the exclusion for genuine protection.
People often don't realise when their gaming habits are becoming a problem. Ask yourself the questions below — and answer them honestly.
If you answered "Yes" to 3 or more of the questions above, please seek help now. Problem gambling is a treatable condition — there's no shame in it, and reaching out takes real courage.
GGPoker strictly prohibits anyone under 18 from using the platform. Protecting minors is our highest priority.
Age Verification
Age verification is mandatory at registration. Documentation may be requested in cases where eligibility is in doubt.
Account Security
Keep your password and login details out of reach of children.
GGPoker is strictly for players aged 18 and above. Any registration from a minor will be cancelled immediately.
Dealing with problem gambling alone is tough. GGPoker is committed to helping you find the right support. Our team and external specialist organizations are here for you.
Reach our Responsible Gaming specialists via 24/7 live chat for help with setting limits or self-exclusion.
Speak with psychologists and counsellors who specialise in gaming addiction. Professional support can help you get back on track faster.
Connect with others facing the same challenges. Sharing experiences with each other makes the path to recovery easier.
Access free online guides, checklists, and recovery planning tools related to gaming addiction.
For any questions or support related to responsible gaming, email us: [email protected] — We respond within 24 hours.
GGPoker is more than a gaming platform — we are committed to creating a responsible, safe, and transparent environment. Our responsible gaming policy meets international standards.
GGPoker adheres to international responsible gaming standards, verified through regular third-party audits.
At GGPoker, we use world-class tools and technology to promote responsible gaming and keep you informed and safe.
Set custom limits for deposits, losses, and session time. Reductions take effect instantly while increases require a waiting period — protecting you from impulsive decisions.
Deactivate your account at any time for anywhere from 24 hours to permanently. No marketing messages will be sent while your exclusion is active.
At set intervals, you'll see a summary of your session time and spending. This keeps you aware of your actual activity in real time.
View your full gaming history, win/loss record, and spending details at any time. Make informed decisions.
When our AI system detects unusual gaming patterns, it sends an immediate alert and, if necessary, a specialist will reach out to you.
Chat live with our responsible gaming specialists at any time. Full confidentiality is guaranteed.
Answers to common questions about responsible gaming.
A great gaming experience is only complete when it is safe and responsible. Join GGPoker and use our protection tools to play on your own terms.